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Voice of Customer Specialist

The voice of the customer that transforms products.

The Voice of Customer Specialist systematizes and analyzes customer feedback to translate insights into product, process, and service improvements.

Average salary

$5,000 – $13,000

per month

Education

3 years

Employability

88%

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❓ Frequently asked questions

How much does a Voice of Customer Specialist professional earn?

Salary ranges from $5,000 – $13,000 per month, depending on specialization, region, and experience. Professionals in major cities tend to earn above the national average.

What education is required for Voice of Customer Specialist?

3 years. Beyond the degree, many professionals pursue specializations or postgraduate studies to stand out.

What are the main practice areas in Voice of Customer Specialist?

The main areas are: NPS, CSAT, Feedback. The employability rate in this field is 88%.

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Areas of practice

NPSCSATFeedback

Ideal profile

businessempathyanalytical

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