Service Desk Manager
Technical support that resolves issues quickly.
The Service Desk Manager leads the technical support team, ensuring SLAs, user satisfaction, and continuous improvement of service processes.
Average salary
$6,000 – $14,000
per month
Education
4 years
Employability
87%
Alura
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❓ Frequently asked questions
How much does a Service Desk Manager professional earn?▾
Salary ranges from $6,000 – $14,000 per month, depending on specialization, region, and experience. Professionals in major cities tend to earn above the national average.
What education is required for Service Desk Manager?▾
4 years. Beyond the degree, many professionals pursue specializations or postgraduate studies to stand out.
What are the main practice areas in Service Desk Manager?▾
The main areas are: ITIL, SLA, Help Desk. The employability rate in this field is 87%.
Areas of practice
Ideal profile
Coursera Brasil
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